Let’s Go Together
We love helping homeowners keep more of their vacation rental income while saving both time and effort, all for an industry low fee.
With our premium Guide service, we provide a comprehensive digital and communications solution tailored to your short-term rental property. Our experienced team handles the online aspects of your vacation rental, from creating and optimizing the listing, managing pricing, calendars, and live communication services. We employ industry-leading technology to keep guests and housekeepers in sync. By leveraging our expertise in vacation rental marketing and operations, we enable property owners like you to focus on the physical aspects of their rentals while we take care of the rest.
WE TAKE CARE OF:
Creating and Optimizing the Listing
- Airbnb, Vrbo, and direct booking sites (integrated)
- Cancellation policy optimization
- House rules
- Guest soft-screening
- Review and review response
Pricing and Calendar Management
- Software-driven weekly update to pricing and occupancy management
- Strategic min/max stay optimization
- Strategic gap night settings
Live Communication Services
- US based message monitoring
- Inquiry response within one hour (to avoid channel penalties)
- Confirmation
- Pre-check in
- Pre-check out
- All messaging, including, but not limited to common questions:
- Distance from airport, attractions
- Explaining price discrepancies (on Airbnb/Vrbo website or seasonal)
- Early check in/late check out requests
- Smoking policy
- Compliant service animal responses
Managing Reservation Changes
- Set industry-compliant, sensible, and strategic policies
- Validating and updating the number of guests
- Updating reservation dates
- Handling cancelations (setting expectations up front and process workflow)
- Refunding payments (partial or whole)
Protecting Your Property
- Every booking includes coverage for property damage from guests
- Negotiating and resolving damage situations with guests and booking platforms
- Handling all unusual situations like lost, left behind, or stolen goods, guest concessions and partial refunds
- Reviews for less than 5 star guests, including private feedback and responses
- Contesting negative reviews with platforms
“Strength, Experience, Competency”
Josh, homeowner
Go Explore has been key in the success of our vacation rental in Florida. Go Explore handles complex client situations more professionally than I could have ever dreamed. They know the platforms in and out and have been able to implement a great listing and targeted marketing. Most importantly, the team has been quick to provide answers to inquiring guests about unique questions pertaining to our property. We can rest assured that we have our time and we do not need to worry…
PRICING
Promotional Rate: 10%
Go Explore’s Guide service is currently available for select listings. Pricing is subject to a property assessment and market evaluation.
We want to hear from you! You can reach out to Tim by phone at 719.337.0198 or email us:
greetings@goexplorevacationrentals.com
Or fill out the form below.