Our Services
We love helping homeowners keep more of their vacation rental income while saving both time and effort, all for an industry low fee.
We provide a comprehensive digital and communications solution tailored to your short-term rental property. Our experienced team handles the online aspects of your vacation rental, from creating and optimizing the listing, managing pricing, calendars, and live communication services. We employ industry-leading technology to keep guests and housekeepers in sync. By leveraging our expertise in vacation rental marketing and operations, we enable property owners like you to focus on the physical aspects of their rentals while we take care of the rest.
WE TAKE CARE OF:
- Airbnb, Vrbo, and direct booking sites (integrated)
- Cancellation policy optimization
- House rules
- Guest soft-screening
- Review and review response
- Software-driven weekly update to pricing and occupancy management
- Strategic min/max stay optimization
- Strategic gap night settings
- US based message monitoring
- Inquiry response within one hour (to avoid channel penalties)
- Confirmation
- Pre-check in
- Pre-check out
- All messaging, including, but not limited to common questions:
- Distance from airport, attractions
- Explaining price discrepancies (on Airbnb/Vrbo website or seasonal)
- Early check in/late check out requests
- Smoking policy
- Compliant service animal responses
- Set industry-compliant, sensible, and strategic policies
- Validating and updating the number of guests
- Updating reservation dates
- Handling cancelations (setting expectations up front and process workflow)
- Refunding payments (partial or whole)
- Every booking includes coverage for property damage from guests
- Negotiating and resolving damage situations with guests and booking platforms
- Handling all unusual situations like lost, left behind, or stolen goods, guest concessions and partial refunds
- Reviews for less than 5 star guests, including private feedback and responses
- Contesting negative reviews with platforms
“Strength, Experience, Competency”
Josh, homeowner
Go Explore has been key in the success of our vacation rental in Florida. Go Explore handles complex client situations more professionally than I could have ever dreamed. They know the platforms in and out and have been able to implement a great listing and targeted marketing. Most importantly, the team has been quick to provide answers to inquiring guests about unique questions pertaining to our property. We can rest assured that we have our time and we do not need to worry…
“Extremely Happy”
SUSAN, homeowner
I had worked with another property management company prior to finding Go Explore!
The previous company was simply too large to care about me and my property. I was looking for someone who completely understood the algorithms involved with staying on the front page of Short term rental platforms.
This is certainly where Tim’s team excels. The important issues for me were staying booked and getting reviews… As an absentee owner, I am extremely happy with Stay Colorado and Go Explore!
PRICING
Promotional Rate: 10%
Go Explore’s service is currently available for select listings. Please send us relevant information about your property – we’ll provide a free performance review and revenue evaluation if it looks like a fit for our solution.
We want to hear from you! You can reach out to Tim by phone at 719.337.0198 or email us:
greetings@goexplorevacationrentals.com
Or fill out the form below.